Payment Policy

Payment Policy

At Pixie Posters, we are committed to providing a secure, transparent, and efficient payment process for our customers. Please read through our payment policy below:

Accepted Payment Methods

We accept the following payment methods for all purchases made on our website:

  • Debit/Credit Cards: Visa, MasterCard, American Express, and Maestro and more
  • PayPal: You can use PayPal for secure online payments.
  • Apple Pay and Google Pay: Available for faster checkout on supported devices.

Payment Security

Secure Sockets Layer (128 Bit SSL Security) pixieposters.co.uk uses Secure Sockets Layer (SSL) technology to supply you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and MasterCard numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.

Payment Process

  1. Order Placement: Once you have added the items you wish to purchase to your shopping cart, proceed to checkout.
  2. Billing Information: You will be asked to provide your payment details, including card information or PayPal login credentials.
  3. Confirmation: After submitting your payment, you will receive an order confirmation email detailing your order and payment receipt.
  4. Payment Authorization: Payments are processed immediately at the time of purchase. If there are any issues with your payment (e.g. declined transactions), you will be notified promptly, and you may be asked to retry your payment or contact your bank.

Currency

All prices displayed on our website are in GBP (£).

Order Processing and Payment Verification

We aim to process all orders as quickly as possible. However, in some instances, we may require additional verification of payment information before confirming your order. If this occurs, we will contact you directly via email or phone to resolve any issues and complete the payment process.

Payment Errors

In the rare event of an error with your payment (e.g., an overcharge or incorrect billing details), please contact our customer support team at [email address] as soon as possible. We will investigate the issue and ensure it is resolved promptly.

Refunds and Cancellations

  • Refunds: If you wish to cancel your order or request a refund, please refer to our Return & Refund Policy for details on eligibility and procedures.
  • Cancellations: Once your order is confirmed, we aim to process it promptly. However, if you wish to cancel your order, please contact us immediately. Cancellation requests may not be accepted if the order has already been processed or dispatched.

International Orders

For customers outside the UK, please be aware that additional duties, taxes, or fees may apply upon delivery depending on your country's customs regulations. These charges are the responsibility of the customer.

Customer Support

If you encounter any issues with your payment, please feel free to reach out to our customer service team at Phone number: +44 07487765596
Email: admin@pixieposters.co.uk. We're here to assist you and resolve any concerns you may have.

Thank you for shopping at Pixie Posters!